BAUMA TODAY: Cummins Extends Uptime Guarantee

Posted on April 25, 2007

At Bauma 2007, Cummins confirmed its timetable for the extension of its Uptime Guarantee program covering Stage 3A engines in Europe. First announced in January, the Uptime Guarantee program starts on May 1 and covers Cummins QSB, QSC, QSL, QSM

and QSX Stage 3A engines placed in service in EU countries until April 30, 2008. The company said that the program is intended to give assurance to the construction industry in the products and support provided by Cummins and mirrors the Uptime Guarantee for Tier 3 industrial products in North America.


Under the program, if a Cummins Stage 3A engine can't be repaired within 48 hours from fault diagnosis, the customer will receive a parts and service credit worth €500 (£350). To qualify, an engine must be registered with Cummins on line ( no later than six weeks after being placed into service and before any claim is made. For further details, operators should contact their local Cummins distributor.

"Uptime Guarantee programs have proved extremely successful for Cummins in North

America and we are now adapting this for Europe,” said Hugh Foden, Cummins executive

director - Engine Business. Our Stage 3A engines are proven, tested and highly reliable. We are launching this program to give our customers the added confidence that they can rely on Cummins support when purchasing equipment powered by our engines."